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FAQ

I want my closets transformed! How do I start?

We will contact you shortly to schedule your in-home consultation after you fill out our online appointment request form. The consultation is free of charge. We have a wide selection of hardware and accessories to choose from, so you can begin selecting colors and styles before your designer arrives!

Are your installers insured?

We have a licensed and insured installation team. In addition, we never use subcontractors and are confident in the abilities of our installation team.

How long have you been around?

For over 30 years, Closetra has been installing closets. Closet Works is a family-owned business with between 100-150 employees. For additional information, please see our “About Us” page.

Why should I choose Closetra?

There is no other closet organizer company in the USA that offers a stronger guarantee than Closet Works. Each and every product we manufacture and install comes with a lifetime warranty. We also offer an unparalleled design guarantee for up to 90 days following installation, which allows you to adjust existing shelving and hanging configurations free of charge. We’ve been designing closets in the ABC area for over 30 years, and we’re still going strong. We are proud of our employees and are happy to share our knowledge with you.

Can’t I just purchase closet parts from my local home improvement center and assemble it myself?

Consider the costs of buying the product, hauling the components home, and installing the product if you want to install your closet yourself. The time you save by doing-it-yourself is often not worth the frustration that you endure. Generally, if you measure incorrectly, you will end up with something that you cannot use. From designing and measuring to manufacturing and installing, Closetra takes care of the entire project. Everything we do is guaranteed.

Do you serve my area?

Our service area includes XYZ. Call us if you think your area may not be covered by our service area, and we will let you know.

Do you guarantee your materials?

Our work is guaranteed! The products we manufacture and install are backed by a limited lifetime warranty. Closetra also offers an unprecedented design guarantee, allowing its customers to make minor design changes free of charge for 90 days after their installation.

How much does a typical custom closet cost?

A typical closet can be had for as little as $1,000 – but elaborate installations can cost as much as $40,000 depending on size, options, and finishes. On average, people spend $3,500 on their closets. Closetra offers a range of closet and home organization systems to fit any budget. Size, complexity, installation, materials used, types of doors or drawers, hardware choices, finishes, colors, accessories or any other options are considered when determining the closet works pricing.

Can I return my closet after installation if I change my mind?

All closets manufactured by Closetra are made-to-order to suit the needs of your home. We cannot simply put them back into stock. As a result, any custom item or manufactured item cannot be refunded. Closetra, however, does allow customers to make minor design changes for up to 90 days after their installation with no extra charge, to ensure that your newly purchased closet works for you.

What if I want to move my closet system?

Your warranty will remain valid as long as the closet installation remains in its original location. Closetra will not warranty any system if it has been deinstalled and reinstalled by someone other than your installation team due to remodeling or other factors. Please contact us for any other queries.

 

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